Privacy Policy

1. Who We Are

Prime Focus is a daily-clarity mobile application developed by Mediator Tbilisi. References to “Prime Focus,” “we,” “us,” or “our” in this policy refer to Mediator Tbilisi and the Prime Focus product.

If you have questions about this policy, contact us at hello@primefocusapp.com.

2. Information We Collect

Account information. When you create an account we collect your email address, a hashed password (or, if you sign in with Apple, an opaque Apple user identifier), and your display name.

Profile information. During onboarding we ask for optional personalization details — gender, year of birth, time zone, preferred coaching tone, and the focus area you want to work on. You can edit or remove this information from the app's settings screen at any time.

App usage content. As you use the app we store the focus you commit to each day, your reflections, your coach conversations, your journal entries, your saved quotes, and your awards. This is the data the product needs to function — without it the app cannot show you your streak, your history, or provide AI coaching.

Subscription status. If you purchase Prime Focus Pro, we record whether your subscription is active and when it expires. Apple processes the payment; we never see your payment card details.

Waitlist email. If you joined our pre-launch waitlist on primefocusapp.com, we collected your email solely to notify you when the app launched. You can unsubscribe via any email we send you.

Anonymous website analytics. Our marketing website may collect aggregated, non-identifying analytics (page views, referral sources). The mobile app does not run any third-party analytics or tracking SDK.

3. How We Use Your Information

We use the information described above only to:

• Provide the core features of the app — daily focus, coach, journal, streak.
• Personalize the AI coach's responses based on your goals and preferences.
• Sync your data across reinstalls and devices.
• Process and verify your subscription with Apple.
• Send essential service messages (e.g., security notices). We do not send marketing emails unless you opt in.

4. AI Coach and OpenAI

Prime Focus's AI coach is powered by OpenAI's API. When you use the coach, the following information is sent to OpenAI as part of the prompt so it can generate a helpful, personalized response:

• The message you just sent to the coach.
• A short summary of the recent conversation.
• Relevant context from your dossier (goal, focus area, tone preference, recurring obstacles, recent focuses, completion stats).
• Coach memory notes the system has previously extracted about your patterns.

We do not send your password, payment information, or any data unrelated to the coaching task. OpenAI processes the request as a data processor on our behalf under their API data usage policies. Per those policies, OpenAI does not use API inputs or outputs to train their models, and they retain content for up to 30 days for abuse monitoring before deleting it.

If you do not want your messages to be sent to OpenAI, you can simply not use the coach feature, or you can delete your account from the in-app settings to remove your data on our side.

5. Subscriptions

Prime Focus Pro is sold as an in-app subscription through Apple. Apple handles the purchase, billing, and renewal — we never see your credit card or Apple ID password. We use RevenueCat as a subscription-management service to verify with Apple whether your subscription is active. RevenueCat receives an opaque user identifier from us; it does not receive your email, name, or app content.

You can cancel anytime in iOS Settings → Apple ID → Subscriptions. Cancelling stops future billing; the subscription remains active until the end of the paid period.

6. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information. We share it only with the small set of service providers we need to run the product:

• OpenAI — AI coach (see Section 4).
• Apple — sign-in (if you use Sign in with Apple) and in-app subscription billing.
• RevenueCat — subscription verification (see Section 5).
• Hetzner — our database and API server hosting provider, located in the European Union.

Each of these providers is bound by their own privacy and data-processing obligations. We may disclose your information if required by law or to protect the rights, property, or safety of Prime Focus, our users, or others.

7. Data Retention

We keep your account data for as long as your account is active. If you delete your account from the in-app settings screen, we permanently remove your profile, dossier, focus entries, coach conversations, journal, saved quotes, awards, and active sessions from our servers immediately, and our database cascades the deletion across every related record.

Backups containing residual copies are rotated out within 30 days. After that, no copy of your account remains.

Waitlist email addresses are deleted within 90 days after launch if the holder does not create an account, or when they unsubscribe.

8. Your Rights

Under the GDPR and similar privacy laws, you have the following rights, all of which you can exercise directly from inside the Prime Focus app:

• Access and portability. Tap Settings → Export My Data to download a JSON file containing every record we hold for you.
• Erasure. Tap Settings → Delete My Account to permanently delete your account and all associated data immediately.
• Rectification. Edit your profile, dossier, goals, and preferences at any time inside the app.
• Restriction or objection. If you don't want your data processed by a particular provider (for example, OpenAI), simply do not use the feature backed by that provider.
• Complaint. If you believe we have not handled your data properly, you have the right to lodge a complaint with your local data protection authority.

If you have trouble exercising any of these rights from the app, email us at hello@primefocusapp.com and we will respond within 30 days.

9. Security

We protect your data with industry-standard technical measures:

• All traffic between the app and our servers is encrypted with TLS.
• Authentication tokens on your device are stored in the iOS Keychain or Android Keystore — not in plaintext.
• Passwords are hashed with bcrypt; we never store them in clear text.
• Our database is hosted on a private network and access is restricted to authorized operations personnel.

No internet system is perfectly secure, and we cannot guarantee absolute security. If we ever discover a breach affecting your data, we will notify you in line with applicable law.

10. Cookies and Local Storage

Our marketing website may use essential cookies and local browser storage required for basic functionality, including preserving an interrupted waitlist submission on your device so it can be retried automatically. We do not use tracking cookies or third-party advertising cookies.

The mobile app stores some data on your device (focus history cache, settings, authentication tokens). Auth tokens live in encrypted system storage. The rest of the cache is removed when you delete the app or your account.

11. Children's Privacy

Prime Focus is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. If changes are significant, we will notify active users in the app or by email.

13. Contact

For any privacy-related questions or requests, please contact us at hello@primefocusapp.com.